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Robotic Process Automation

Supercharge Your Efficiency with Robotic Process Automation​
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What is Robotic Process Automation?

Robotic Process Automation, or RPA, is like your digital workforce, designed to automate repetitive, time-consuming tasks and free up human capital for higher-value work. It involves using “software robots” to mimic human actions and interact with digital systems, thereby boosting operational efficiency and accuracy.
RPA Powered Process Automation Software
These aren’t physical robots but software applications that function across various platforms, applications, and tools. They handle tasks like logging into applications and systems, moving files and folders, extracting, copying, and inserting data, filling in forms, and even completing routine analyses and reports.
In advanced applications, RPA can perform cognitive processes like interpreting text, engaging in chats and conversations, understanding unstructured data, and even applying advanced machine learning models to make complex decisions.

What does RPA in a Business Look Like?

Imagine a regular day at your office: Employees logging into various applications, extracting data from emails, entering data into spreadsheets or databases, generating reports, moving files and folders around, and performing several other routine tasks. Now, picture all these tasks being performed by software robots, freeing your employees to focus on strategic, creative, and decision-making tasks. That’s the power of RPA.
Robotic Process Automation for Small Businesses in Australia
Take the example of customer data management: In a typical scenario, your employees might be manually extracting customer data from emails and entering them into a CRM system. This process is not only time-consuming but also prone to human error. Now, introduce an RPA system into this scenario. The software robot automatically logs into the email system, extracts the necessary customer data, logs into the CRM system, and accurately updates the information. This not only reduces the chances of error but also completes the task in a fraction of the time, freeing your employees for more critical tasks.

At Custom Code, we don’t just develop software… We develop solutions that make your business more efficient, profitable, and enjoyable.

What are the General
Types of Process Automation?

There are several types of process automation that businesses can leverage according to their unique needs. The most common types are:

Rule-based Automation

This involves the automation of tasks that follow specific rules or protocols. It’s ideal for routine tasks that don’t require decision-making, like data entry and report generation.

Cognitive Automation

This type of automation uses machine learning and AI to handle complex tasks that require understanding, decision-making, or learning from past data. It can be used for tasks like customer service, fraud detection, or document interpretation.

Intelligent Process Automation (IPA)

This is a combination of cognitive automation and robotic process automation. It’s used to automate end-to-end business processes, including tasks that require understanding, decision-making, and learning from past data.

Workflow Automation

This type of automation involves streamlining the workflow between different tasks and departments in a business. It helps ensure that tasks are completed in a specific sequence, and data is accurately transferred between different stages.

Don't let menial tasks
drain your energy and time.

Liberate your business operations with Custom Code’s Robotic Process Automation. Contact us now and let’s set your business on the path to exponential growth.
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Business owners smiling at the computer after getting a custom software solution from Custom Code

How can I know if Process Automation will Help My Business?

As a rule of thumb, tasks that are repetitive, rule-based, and high-volume are prime candidates for automation. If your employees are spending significant time on such tasks, RPA can likely benefit your business.

Other signs that your business could benefit from RPA include:

Inconsistent data across different systems

If you notice discrepancies in data across different applications, it could be due to manual data entry errors. RPA can help eliminate these errors by automating data input tasks.

Time-consuming report generation

If your employees spend a lot of time generating routine reports, you could automate this process with RPA.

High operational costs

If your business operations are costing more than they should, it might be due to inefficiencies that can be eliminated through automation.

Employee dissatisfaction

If your employees express frustration with mundane tasks, it could indicate a need for automation. RPA can free them from repetitive tasks, leading to increased job satisfaction and productivity.

We can help your business by:

Assessing your processes

We start by gaining a deep understanding of your existing business processes and identify areas that can be automated for efficiency.

Creating a tailored solution

We then design and develop a customised RPA solution that matches the specific needs of your business. Whether it’s rule-based automation, cognitive automation, workflow automation, or intelligent process automation, we’ve got you covered.

Providing ongoing support

Our support doesn’t end with the implementation of the RPA solution. We continue to monitor the system, making necessary adjustments and improvements to ensure it continues to meet your business needs effectively.

A software developer working on a bespoke software application for a small business client

How We Can Help?

At Custom Code, we understand the unique challenges and aspirations of small to medium-sized businesses. Our team is passionate about leveraging the power of Robotic Process Automation to streamline operations, reduce costs, and improve overall business performance.
Steven Blanch owner of Custom Code talking with a client about custom software solutions for her business

What Makes Us Different?

When you choose Custom Code, you’re not just getting a service provider – you’re getting a partner that genuinely cares about your business success. Here’s what sets us apart:

Here’s what sets us apart:

Local, tight-knit team

Our team is local and tight-knit, which means we’ll get to know each other and understand your business better.

Diverse expertise

Our team has diverse expertise, and we bring this wealth of knowledge to every project.

Fast and focused

We’re focused and fast-working, so you can expect a rapid turnaround.

Comprehensive services

Besides Robotic Process Automation, we also offer Software Integration and Custom Software Development services to provide a comprehensive solution to your software needs.

Contact Us To Discuss Your Needs

Our approach to custom software development is all about understanding your unique needs and crafting a solution that addresses them head-on. We start by getting a deep understanding of your business processes, your pain points, and your goals. This allows us to create software that’s not just a quick fix, but a long-term solution that grows with your business.